Behavioural factors in person and community-centred approaches for health and wellbeing

"This report provides health and care audiences with a framework for understanding the drivers of behaviour, plus five factors that show how different behavioural mechanisms interact and play out. These factors seek to provide approaches that can help those grappling with how to encourage behaviour change for health to happen. These approaches can be hard-wired into the design of services, programmes, community initiatives, and indeed to the very lives of the people who engage with them."

Making the change: Behavioural factors in person and community-centred approaches for health and wellbeing
H Burd, M Hallsworth, The Behavioural Insights Team
March 2016

Read more here.

The Health Foundation: November Research Scan

The Health Foundation have released their November research scan summarising the latest research of interest to those working in healthcare quality improvement. The scan covers the themes of person-centred care, patient safety, value for money and improvement approaches.

Is the NHS becoming more person-centred?

"This overview examines how the NHS in England has performed over this parliament in relation to indicators that reflect person-centred care. We consider a range of measures including: dignity, respect and compassion; patient involvement in decisions; support for self-management and care planning."

Is the NHS becoming more person-centred?
S Wood, A Collins, A Taylor
The Health Foundation
March 2015

Read more here.

Case Finding & Risk Stratification Handbook

"This handbook describes current thinking and provides practitioner insights into case finding and risk stratification to support personalised care and support planning – both of which are key elements of the vision and outcomes in the NHS Five Year Forward View"

Case Finding & Risk Stratification Handbook
NHS England
January 2015

Access the handbook here.
Access the additional resources here.

Personalised Care & Support Planning Handbook

"The handbook is aimed at commissioners and care practitioners (i.e. not just health and care professionals, but also other non-clinical and volunteer roles), and is intended to set out what personalised care and support planning is, and how to deliver it. It will show how personalised care and support planning fits within the wider context of person-centred care and can be used as a system enabler to help provide more proactive and coordinated care for people with long-term conditions and better support for self-management."

NHS England: Personalised Care & Support Planning Handbook
Coalition for Collaborative Care, NHS England
January 2015

Read more here.

Coalition for collaborative care: action for long-term conditions

"The Coalition brings together a growing number of people and organisations. These include those wanting to introduce person-centred, collaborative care to their lives and work, as well as those responsible for NHS delivery and development at a national level."

Visit the Coalition for collaborative care website to find out more.

Care Act 2014: statutory guidance for implementation

"The guidance associated with the Care Act set out how the Act will work in practice when the first phase of the reforms comes into effect next year."

Care Act 2014: statutory guidance for implementation
Department of Health
October 2014

Read more here.

Person-centred care: from ideas to action

"This report is the product of work which has sought to bring together the evidence on shared decision making and self-management support, with the aim of providing greater coherence and clarity in debates about person-centred care."

Person-centred care: from ideas to action 
N Ahmad, J Ellins, H Krelle, M Lawrie
Health Foundation
October 2014

Read more here.

Quality care outcomes following transitional care interventions for older people from hospital to home

"Gaps in the evidence base were apparent in the quality domains of timeliness, equity, efficiencies for community providers, effectiveness/symptom management, and domains of person and family centred care. Further research that involves the person and their family/caregiver in transitional care interventions is needed."

Quality care outcomes following transitional care interventions for older people from hospital to home: a systematic review
J Allen, AM Hutchinson, R Brown, PM Livingston
BMC Health Services Research 2014, 14:346

Read more here.

Prioritising person-centred care - the evidence

"In these pages you can find the evidence from 779 systematic reviews of ways to make person centred care happen. We provide accessible and accurate information so commissioners, health professionals and service-user groups can see what works best and how to invest time and resources."

Prioritising person-centred care - the evidence
National Voices
June 2014

Read more here.

NHS England's commitment for carers

"Carers are a hugely important asset to the NHS as well as to the people for whom they provide care for. This document sets out a series of commitments that NHS England will do to support carers, reflecting what NHS England has heard from carers during a number of engagement events."

NHS England's commitment for carers

NHS England

April 2014

Read more here.

Towards a coherent measurement system to support person-centred care

"Commissioners who want to encourage providers to develop person-centred systems should be commissioning for high quality person-centred processes as well as high quality person-centred outcomes. Given this, there is an argument for us to redefine value as being not outcomes/cost, but quality/cost."

Measuring what really matters: towards a coherent measurement system to support person-centred care
A Collins
The Health Foundation
April 2014

Read more here.

House of Care model

"NHS England and partners are using the ‘House of Care’ model as metaphor for these building blocks of high quality person-centred coordinated care. The House relies on four key interdependent components, all of which must be present for the goal, person-centred coordinated care, to be realised:

• Commissioning 
• Engaged, informed individuals and carers
• Organisational and clinical processes
• Health and care professionals working in partnership"

Find out more and access all the resources here.

One person, one team, one system (The Oldham report)

"Lessons need to be learnt from examples of more coordinated models of care in action. We believe achieving a shift towards coordinated, person-centred care requires a fundamental shift in the way that health and care is delivered, and can’t be achieved within the existing fragmented system."

One person, one team, one system: report of the Independent Commission on Whole Person Care for the Labour Party (the Oldham report)
Chaired by Sir John Oldham
February 2014

Read more here.

Is the quality of care in England getting better?

"The ability of the health system in England to monitor quality is increasing and, partly in response to the Francis Inquiry, there have been large changes in the range of ways that quality is assessed and measured."

Is the quality of care in England getting better? QualityWatch Annual Statement 2013
The Health Foundation, Nuffield Trust
November 2013

Read more here.

The state of health care and adult social care in England 2012/13

"In around 90% of cases, people were treated with dignity and respect and were receiving care, treatment and support that met their needs and was safe. But, despite improvements in each type of care setting, we are disappointed that in around 10% of cases people received poor quality care."

The state of health care and adult social care in England 2012/13
Care Quality Commission
November 2013

Read more here.

You can see a pictorial version of the report here.

A narrative for person-centred coordinated care

This narrative has been developed to highlight what matters most to patients and service users.

A narrative for person-centred coordinated care
National Voices
May 2013

Read more here.

Commissioning person centred end of life care

"This toolkit identifies the main elements involved in commissioning for person centred end of life care. It explains the commissioning cycle in practical terms and offers a four-stage approach to successful commissioning across all sectors."

Commissioning person centred end of life care: a toolkit for health and social care professionals
National End of Life Care Programme
October 2012

Read more here.