People’s experiences of dementia care as they move between care homes and hospitals

"As the report makes clear, there are some examples of excellent care across hospitals and care homes in England. These are services that recognise that a personalised approach is the key to high-quality care for people living with dementia."

Cracks in the pathway: People’s experiences of dementia care as they move between care homes and hospitals
Care Quality Commission
October 2014

Read more here.

Accident and emergency survey 2014

"Read the results of our latest survey which asked people about their experiences of accident and emergency (A&E) departments in 2014."

Accident and emergency survey 2014
Care Quality Commission

Read more here.

Exploring CQC’s well-led domain: How can boards ensure a positive organisational culture?

"The paper has been written as a practical guide for board members in strengthening leadership and culture and in preparing for CQC inspections."

Exploring CQC’s well-led domain: How can boards ensure a positive organisational culture?
K Steward
The King's Fund
November 2014

Read more here.

The state of health care and adult social care in England 2013/14

"We found wide variation in care between trusts, between hospital sites, between hospital services and within each service."

The state of health care and adult social care in England 2013/14
Care Quality Commission
October 2014.

Read more here.

Fundamental standards for health and social care providers

"This document sets out our approach to introducing new fundamental standards, the Duty of Candour and the fit and proper persons requirement. It provides a combined response to three separate consultations recently carried out by the Department of Health:

• Introducing fundamental standards: consultation on proposals to change CQC registration regulations 
• Consultation on the fit and proper persons regulations 
• Introducing the statutory Duty of Candour" 

Consultation outcome: fundamental standards for health and social care providers
Department of Health
July 2014

Read more here.

General Medical Services: guidance and audit requirements

"This document provides information on contractual changes in 2014/15 as well as detailed guidance and the assurance management arrangements and audit requirements to support practices and NHS England area teams."

General Medical Services contract 2014/15: guidance and audit requirements
NHS England
March 2014

Read more here.

Statutory duty of candour for health and adult social care providers

"The duty of candour will require all health and adult social care providers registered with CQC to be open with people when things go wrong. The regulations would impose a specific and detailed duty of candour on all providers where any harm to a service user from their care or treatment is above a certain harm-threshold."

Open consultation: Statutory duty of candour for health and adult social care providers
Department of Health
March 2014

Read more and respond to the consultation here.

Building a culture of candour

"Leaders within health and care organisations have a responsibility for ensuring that both the organisational commitment and the resources for building a culture of candour as part of a wider culture of safety, learning and improvement are in place."

Building a culture of candour: A review of the threshold for the duty of candour and of the incentives for care organisations to be candid
D Dalton, NS Williams

March 2014

The state of health care and adult social care in England 2012/13

"In around 90% of cases, people were treated with dignity and respect and were receiving care, treatment and support that met their needs and was safe. But, despite improvements in each type of care setting, we are disappointed that in around 10% of cases people received poor quality care."

The state of health care and adult social care in England 2012/13
Care Quality Commission
November 2013

Read more here.

You can see a pictorial version of the report here.