Succeeding in Sustained Reduction in the use of Restraint using the Improvement Model

"As part of the Scottish Patient Safety Programme – Mental Health one of the main drivers was the reduction of harm to patients caused by restraint. The aim of this project was to reduce the number of restraints on our Acute Admissions ward."

Succeeding in Sustained Reduction in the use of Restraint using the Improvement Model
A Bell, N Gallacher
BMJ Quality Improvement Reports 2016;5: doi:10.1136/bmjquality.u211050.w4430

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The future is now: The innovations of today that point to better health care tomorrow

"Uncertainty and unpredictability will be an intrinsic part of the challenges facing our future health service. New technology will undoubtedly change the way we approach health and care – it already is. But as well as the gadgets we use, change will be as much about different ways of working and relating to each other."

The future is now: The innovations of today that point to better health care tomorrow
C Ham, A Brown
The King's Fund
February 2015

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Protecting resources, promoting value: a doctor’s guide to cutting waste in clinical care

"This report provides a framework for a way in which doctors can think critically about waste from a clinical perspective and provides examples of doctors improving the value of health care by reducing waste."

Protecting resources, promoting value: a doctor’s guide to cutting waste in clinical care
Academy of Medical Royal Colleges
November 2014

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The patient safety culture as perceived by staff before and after introducing a flow-oriented working model

"The aim of the present study was to describe the patient safety culture in an ED at two different hospitals before and after a Quality improvement (QI) project that was aimed to enhance patient safety."

The patient safety culture as perceived by staff at two different emergency departments before and after introducing a flow-oriented working model with team triage and lean principles: a repeated cross-sectional study
L Burström, A Letterstål, M Engström, A Berglund, M Enlund
BMC Health Services Research 2014, 14:296

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Medical revalidation: From compliance to commitment

"Medical revalidation, with the right conditions, can be a valuable driver of behaviours and cultures that support sustained quality improvement. The time to develop those conditions is now. Above all, leaders should bear in mind that large-scale change requires them to have the tenacity and vision to create a process that is valued by all who are involved in it." 

Medical revalidation: From compliance to commitment
V Nath, B Seale, M Kaur
The Kings's Fund
March 2014

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Building a culture of candour

"Leaders within health and care organisations have a responsibility for ensuring that both the organisational commitment and the resources for building a culture of candour as part of a wider culture of safety, learning and improvement are in place."

Building a culture of candour: A review of the threshold for the duty of candour and of the incentives for care organisations to be candid
D Dalton, NS Williams

March 2014

The role of context in successful quality improvement

"This report contains four essays from leading academics aiming to explore the role of context in improving the quality of patient care."

Perspectives on context: A selection of essays considering the role of context in successful quality improvement
The Health Foundation
March 2014

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Role of complaints in transforming public services

"Getting complaints is much better than not getting complaints – they show that people think it’s worth complaining and that they will be listened to, and that they believe that they have power to influence the system."

Grumbles, gripes and grievances: the role of complaints in transforming public services
R Simmons, C Brennan
NESTA
April 2013

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