Female residents experiencing medical errors in general internal medicine

"After having experienced a medical error, the female residents in our study report a high level of emotional distress. This takes place within a professional culture that has a long way to go before errors can be addressed openly and constructively."

Female residents experiencing medical errors in general internal medicine: a qualitative study
CO Mankaka, G Waeber, D Gachoud
BMC Medical Education 2014, 14:140

Read more here.

The patient safety culture as perceived by staff before and after introducing a flow-oriented working model

"The aim of the present study was to describe the patient safety culture in an ED at two different hospitals before and after a Quality improvement (QI) project that was aimed to enhance patient safety."

The patient safety culture as perceived by staff at two different emergency departments before and after introducing a flow-oriented working model with team triage and lean principles: a repeated cross-sectional study
L Burström, A Letterstål, M Engström, A Berglund, M Enlund
BMC Health Services Research 2014, 14:296

Read more here.

Building a culture of candour

"Leaders within health and care organisations have a responsibility for ensuring that both the organisational commitment and the resources for building a culture of candour as part of a wider culture of safety, learning and improvement are in place."

Building a culture of candour: A review of the threshold for the duty of candour and of the incentives for care organisations to be candid
D Dalton, NS Williams

March 2014

The Francis Report: one year on

"Many senior leaders of the acute trusts said that the publication of the Francis Report had prompted them to reflect in greater depth on the quality of care being delivered in their organisations." 

The Francis Report: one year on: The response of acute trusts in England
R Thorlby, J Smith, S Williams, M Dayan
Nuffield Trust
February 2014

Read more here.

Speech: The silent scandal of patient safety

This speech, delivered by The Rt Hon Jeremy Hunt MP on 21st June 2013, describes the issues with patient safety, and what the NHS needs to do to improve:

"Through better measurement and reporting of the extent of harm free care in our hospitals. But most of all, through by creating a new culture which engages and listens better to frontline staff so they help us to design systems that prioritise safety whatever the pressures."

Read the full speech here.