Leading in a crisis: the power of transparency

"Leaders who promote and model transparent behaviours and instil a transparent culture in their organisations can use crises as learning and improvement opportunities." 

Leading in a crisis: the power of transparency
B Sadler, K Stewart
The Health Foundation
December 2015

Read more here.

Personalised health and care 2020

"Better use of data and technology has the power to improve health, transform the quality and reduce the cost of health and care services."

Personalised health and care 2020: Using Data and Technology to Transform 
Outcomes for Patients and Citizens - A Framework for Action 
National Information Board
November 2014

Read more here.

My NHS: Open data for better services

The Department of Health and NHS England have released a new website that aims to "support transparency and drive quality" by making performance data more available to patients. The My NHS site contains performance statistics for hospitals, social care services, and for public health services and outcomes.

Access the website here.

Prioritising health service innovation investments using public preferences

"Discrete choice approaches can help policy makers, those designing innovations, and decision-makers in health services make more of the public’s views on how services invest their money."

Prioritising health service innovation investments using public preferences: a discrete choice experiment
S Erdem, C Thompson
BMC Health Services Research 2014, 14:360

Read more here.

Sign up to safety

"Sign up to Safety is a new national patient safety campaign that was announced in March by the Secretary of State for Health. It launched on 24 June 2014 with the mission to strengthen patient safety in the NHS and make it the safest healthcare system in the world."

Organisations and individuals can sign up to the campaign to pledge their commitment.

Sign up to safety: listen, learn, act
NHS England

Read more here.

Government response to the House of Commons Health Select Committee Report into Urgent and Emergency Services

"There is a pressing need for clearer information to be produced which can detail where urgent care cases present across the system and the case mix of urgent patient presentations; it is also important to monitor waiting times for urgent and emergency services in order to ensure that services are accessible to patients in urgent need of care."

Government response to the House of Commons Health Select Committee Report into Urgent and Emergency Services (Second Report of Session 2013-14)
Department of Health
October 2013

Read more here.

Improving the safety of patients in England

"Place the quality of patient care, especially patient safety, above all other aims."

A promise to learn - a commitment to act: Improving the safety of patients in England
National Advisory Group on the Safety of Patients in England
August 2013

Read more here.

Better procurement, better value, better care

"The more transparent we can make procurement performance, the more it will drive behaviours to improve."

Better procurement, better value, better care: a procurement development programme for the NHS
Department of Health, NHS England
August 2013

Read more here.

Speech: The silent scandal of patient safety

This speech, delivered by The Rt Hon Jeremy Hunt MP on 21st June 2013, describes the issues with patient safety, and what the NHS needs to do to improve:

"Through better measurement and reporting of the extent of harm free care in our hospitals. But most of all, through by creating a new culture which engages and listens better to frontline staff so they help us to design systems that prioritise safety whatever the pressures."

Read the full speech here.

QUality, Efficiency, Safety, Transparency

"QUEST® — QUality, Efficiency, Safety and Transparency — is the largest multidimensional and multiyear collaborative designed to help hospitals and health systems reliably deliver the most efficient, effective and caring experience for every patient, every single time."

QUEST®: High-performing hospitals
Premier
March 2013

Read more here.

Quality in the new health system

"The NHS needs to embrace a culture of open and honest cooperation where individuals and organisations are transparent about the quality of care being provided to patients, and the whole system works collaboratively to share information, address concerns and raise standards."

Quality in the new health system: maintaining and improving quality from April 2013
Department of Health
January 2013