Preferences of users of electronic medical records in hospitals

"Currently electronic medical records (EMRs) are implemented in hospitals, because of 
expected benefits for quality and safety of care...This paper quantifies the relative importance of known barriers and facilitators of EMR, experienced by the users (i.e., nurses and physicians in hospitals)"

The preferences of users of electronic medical records in hospitals: quantifying the relative importance of barriers and facilitators of an innovation
MHL Struik, F Koster, AJ Schuit, R Nugteren, J Veldwijk, MS Lambooij
Implementation Science, 2014, 9: 69

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Learning communities and the skills needed to improve care

"Part of the reason why quality improvement is so hard to achieve may be that those involved in leading QI programmes need to deploy three different but interrelated types of improvement skills: technical, soft and learning skills. A lack of skills in one area will constrain progress, irrespective of the team’s strengths in other skill areas."

Skilled for improvement? Learning communities and the skills needed to improve care: an evaluative service development
J Gabbay, A le May, C Connell, JH Klein
The Health Foundation
March 2014

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Improving the safety of patients in England

"Place the quality of patient care, especially patient safety, above all other aims."

A promise to learn - a commitment to act: Improving the safety of patients in England
National Advisory Group on the Safety of Patients in England
August 2013

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Report on the effect of the NHS Constitution

"This report seeks to clarify the effect of the NHS Constitution on those who use NHS services and who work in the NHS."

Report on the effect of the NHS Constitution
Department of Health
July 2012

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