Patient-centredness in integrated healthcare delivery systems

"If providers and payers can take into account patient needs and expectations while implementing innovative healthcare delivery systems, greater acceptance and satisfaction will be achieved."

Patient-centredness in integrated healthcare delivery systems
C Juhnke, AC Muhlbacher
International Journal of Integrated Care, 2013, 13

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Delivering better services for people with long-term conditions

"The management of care for people with long-term conditions should be proactive, holistic, preventive and patient-centred."

Delivering better services for people with long-term conditions
A Coulter, S Roberts, A Dixon
The King's Fund
October 2013

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International trends and initiatives in primary health care

"Evidence is presented from countries perceived as comparable to Australia in terms of the organisation, funding and delivery of primary health care."

International trends and initiatives in primary health care
Research Roundup
Issue 23, August 2012

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The NHS belongs to the people

"Better management by patients will mean fewer hospital visits and lower costs to the NHS overall."

The NHS belongs to the people
NHS England
July 2013

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Putting patients at the centre of care

"Technology brings enormous benefits to healthcare, but as medicine becomes increasingly high-tech it becomes more daunting, so the need for the ‘human touch’ increases to compensate."

Won't you please, please help me?
NHS Confederation Briefing - issue 264
June 2013

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Integrated care and support

"Person-centred coordinated care and support is key to improving outcomes for individuals who use health and social care services."

Integrated care and support: our shared commitment
National Collaboration for Integrated Care and Support
May 2013

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Making it better? Assuring high-quality care in the NHS

"Evidence from high-quality healthcare organisations across the world demonstrates the importance of organisational culture in ensuring the delivery of high-quality, patient-centred care."

Making it better? Assuring high-quality care in the NHS
NHS Confederation
February 2013

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Quality with compassion: the future of nursing education

"Graduate nurses have played and will continue to play a key role in driving up standards and preparing a nursing workforce fit for the future."

Quality with compassion: the future of nursing education: Report of the Willis Commission
Royal College of Nursing
November 2012

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