Communications in health care improvement - a toolkit

"This toolkit is for health care professionals working in improvement who want to understand and use communications to better plan, implement and spread their work."

Communications in health care improvement - a toolkit
The Health Foundation

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Using communications approaches to spread improvement

"The guide is intended for those actively engaged in health care improvement work. It introduces key
concepts about spreading ideas, and examines the evidence about the role communications can play. It then suggests practical actions you can take to effectively communicate and spread your improvement work."

Using communications approaches to spread improvement: A practical guide to help you effectively communicate and spread your improvement work
S Randall
The Health Foundation
March 2015

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5000 safety fellows initiative

"Together with NHS England, we are working to develop an ambitious initiative that will connect and support people with safety and wider quality improvement expertise across the UK.
The initiative will help share effective improvement ideas throughout the health care system
We are working with organisations connected to those at the forefront of safety and quality improvement to launch the initiative in early 2015."

5000 safety fellows initiative

The Health Foundation
December 2014

Find out more here. 

The role of interpersonal communication in the process of knowledge mobilization

"Findings suggest that interpersonal communication is associated with knowledge mobilization and highlight how the network structure could be improved for further dissemination efforts." 

The role of interpersonal communication in the process of knowledge mobilization within a community-based organization: a network analysis
HL Gainforth, AE Latimer-Cheung, P Athanasopoulos, S Moore, KA Martin Ginis
Implementation Science, 2014, 9: 59

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CCG Learning Environment

The NHS England/NHS Commissioning Assembly Learning Environment hosts a range of knowledge sharing tools for CCGs, allowing them to share best practice and seek advice and support. The website includes case studies, private forums, a search tool to identify similar CCGs, and a directory of support providers.

Find out more and access all the resources here.

Improving integrated care: modelling the performance of an online community of practice

"Public policies promoting the use of information and communication technologies in the field of medicine in general, and in communities of practice in particular, should go beyond the purely technological dimension and consider other professional and social determinants, as well as those of a contextual and organisational nature."

Improving integrated care: modelling the performance of an online community of practice
Á Díaz-Chao, J Torrent-Sellens, D Lacasta-Tintorer, F Saigí-Rubió
International Journal of Integrated Care, 2014; Jan–Mar

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Providing integrated care for older people with complex needs

"This report synthesises evidence from seven case study programmes, each from a different country, that are successfully delivering integrated health and social care for older people with complex needs. The aim is to identify lessons for policy-makers and service providers to help them improve how care is designed and co-ordinated."

Providing integrated care for older people with complex needs: Lessons from seven international case studies
Nick Goodwin, Anna Dixon, Geoff Anderson, Walter Wodchis
The King's Fund
January 2014

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Facilitating knowledge exchange between health-care sectors, organisations and professions

"Relatively little is known about how people and groups who function in boundary-spanning positions between different sectors, organisations and professions contribute to improved quality of health care and clinical outcomes."

Facilitating knowledge exchange between health-care sectors, organisations and professions: a longitudinal mixed-methods study of boundary-spanning processes and their impact on health-care quality
L Nasir, G Robert, M Fischer, I Norman, T Murrells, P Schofield
National Institute for Health Research
Health Services and Delivery Research, October 2013, 1(7)

Read more here.

NICE QIPP Shared Learning Examples

Two new QIPP Shared Learning Examples have been published on the NICE website:

1. Using quality and productivity to enhance heart failure pathway in primary care
2. Implementing and evaluating training for health visiting teams as part of the UNICEF UK Baby Friendly Initiative Community award

To find out more about submitting a shared learning example visit here.

Better together: sharing learning to improve care

"This report follows an evaluation of NHS Kidney Care Learning Networks, and highlights good practice and learning with regard to what worked well within the learning networks, and why."

Better together: sharing learning to improve care
M Barclay
NHS Kidney Care
December 2012

Read more here.

Sustainability of healthcare improvement: what can we learn from learning theory?

"Clinicians and leaders shared information about their everyday work and related this knowledge to how the entire clinical pathway could be improved."

Sustainability of healthcare improvement: what can we learn from learning theory?
E Hovlid, O Bukve, K Haug, A Bjarne Aslaksen, C von Plessen
BMC Health Services Research, 2012, 12:235

Read more here.

NHS change model

"The model has been created to support the NHS to adopt a shared approach to leading change and transformation....The model brings together collective improvement knowledge and experience from across the NHS into eight key components."

Find out more here.