Sustaining Improvement. IHI White Paper

"This white paper presents a framework that health care organizations can use to sustain improvements in the safety, effectiveness, and efficiency of patient care. The key to sustaining improvement is to focus on the daily work of frontline managers, supported by a high-performance management system that prescribes standard tasks and responsibilities for managers at all levels of the organization."

Sustaining Improvement. IHI White Paper

R Scoville, K Little, J Rakover, K Luther, K Mate 

Cambridge, Massachusetts: Institute for Healthcare Improvement

2016

Read more here (requires registration).  

The Managers and Management We Need to Improve Care (audio recording)

"what middle managers do, now, on behalf of quality improvement – and what they could do more of, if their contributions and unique positioning in the organization were better utilized and understood. Especially when it comes to making improvement endeavors operational and sustainable."

WIHI: The Managers and Management We Need to Improve Care (audio recording)
D Munch, S Calcasola, K Mate
Institute for Healthcare Improvement
March 2015

Listen to the audio recording here.

Safe staffing for nursing in adult inpatient wards in acute hospitals

"The guideline identifies organisational and managerial factors that are required to support safe staffing for nursing, and makes recommendations for monitoring and taking action if there are not enough nursing staff available to meet the nursing needs of patients on the ward.Safe staffing for nursing in adult inpatient wards in acute hospitals"

Safe staffing for nursing in adult inpatient wards in acute hospitals
NICE Guidelines [SG1]
July 2014

Read more here.

Leadership in a matrix

"Matrix organisations are grid-like organisational structures, commonly used in the management of large projects and product development processes, drawing employees from different functional disciplines for assignment to a team, without removing them from their respective positions."

Leadership in a matrix
C Devane
NHS Confederation
November 2012

Read more here.

Clinicians in management: does it make a difference

"Those NHS hospital trusts with larger proportions of doctors on their boards are also those which are most likely to achieve quality ratings of four, lower morbidity rates (according to Dr Foster) and higher levels of patient satisfaction."

Clinicians in management: does it make a difference
G Veronesi, I Kirkpatrick, F Vallascas
Centre for Innovation in Health Management
Leeds University Business School
May 2012

Read more here.

NHS Performance Framework: implementation guidance

"The NHS Performance Framework sets out the Department's approach to identifying underperforming NHS organisations and stipulates when intervention should occur in such organisations."

NHS Performance Framework: implementation guidance
Department of Health
April 2012

Read the full document here together with accompanying documents.

The Management Code

"An excellent manager will always have safety in mind when planning change and patient client services."

The Management Code
The Institute of Healthcare Management
January 2012

Read more here.

The Network - connect people, share knowledge, improve care

The Network is an online community and network for medical students, junior doctors and newly qualified consultants and GPs with an interest in clinical leadership and medical management.

Read more here or go straight to The Network.

Hospitals and care systems of the future

"This report will mobilize hospital senior leadership teams to consider the strategies they must deploy throughout their individual organizations to adapt and succeed in the future."

Hospitals and care systems of the future
American Hospital Association
September 2011

Read more here.