Interventions designed to improve therapeutic communications between black and minority ethnic people and professionals working in psychiatric services

"Black and minority ethnic patients in contact with psychiatric services tend to have less than optimal experiences and outcomes. This report presents the findings of a detailed review of research into interventions to improve communications between black and minority ethnic patients and professionals working in psychiatric services in order to benefit patients’ mental health."

Interventions designed to improve therapeutic communications between black and minority ethnic people and professionals working in psychiatric services: a systematic review of the evidence for their effectiveness
K Bhui, RW Aslam, A Palinski, R McCabe, MR Johnson,S Weich, et al.
Health Technology Assessment 2015;19(31)

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Discrimination in governance and leadership and the potential impact on patient care

"Leadership bodies which are significantly unrepresentative of their local communities, such as NHS Trust Boards, will have more difficulty ensuring that care is genuinely patient centred – with resultant failings in the provision or quality of services to specific local communities that have particular health needs, including BME communities and patients."

The “snowy white peaks” of the NHS: a survey of discrimination in governance and leadership and the potential impact on patient care in London and England
R Kline
Middlesex University
2014

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Engaging with Black and Minority Ethnic communities

"We see many examples in the NHS of where ‘barrier busting’ is happening, led by inspirational and dedicated leaders. This paper highlights just some of these examples, detailing ways in which providers and commissioners have developed innovative solutions and approaches to better cater for and engage with BME communities."

Engaging with BME communities: insights for impact
NHS Confederation
June 2013

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A guide to commissioning for equality

"Good commissioning: improves health; reduces health inequalities; ensures high-quality service provision; and protects patients' dignity - all especially important given the current reforms proposed to the UK health service."

A guide to commissioning for equality
Royal College of Nursing
August 2012

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