Mental health crisis care review

Two reports have been published following a review of mental health crisis services. The reports consider aspects of quality, safety and effectiveness, as well as patient experience.

Mental health crisis review – experiences of black and minority ethnic communities
Jeraj, Samir, Shoham, Tara and Islam-Barrett, Farah
Race Equality Foundation
June 2015

Access the report here.

Right here, right now: Mental health crisis care review
Care Quality Commission
June 2015

Access the report here.

Interventions designed to improve therapeutic communications between black and minority ethnic people and professionals working in psychiatric services

"Black and minority ethnic patients in contact with psychiatric services tend to have less than optimal experiences and outcomes. This report presents the findings of a detailed review of research into interventions to improve communications between black and minority ethnic patients and professionals working in psychiatric services in order to benefit patients’ mental health."

Interventions designed to improve therapeutic communications between black and minority ethnic people and professionals working in psychiatric services: a systematic review of the evidence for their effectiveness
K Bhui, RW Aslam, A Palinski, R McCabe, MR Johnson,S Weich, et al.
Health Technology Assessment 2015;19(31)

Read more here.

Discrimination in governance and leadership and the potential impact on patient care

"Leadership bodies which are significantly unrepresentative of their local communities, such as NHS Trust Boards, will have more difficulty ensuring that care is genuinely patient centred – with resultant failings in the provision or quality of services to specific local communities that have particular health needs, including BME communities and patients."

The “snowy white peaks” of the NHS: a survey of discrimination in governance and leadership and the potential impact on patient care in London and England
R Kline
Middlesex University
2014

Read more here.

Engaging with Black and Minority Ethnic communities

"We see many examples in the NHS of where ‘barrier busting’ is happening, led by inspirational and dedicated leaders. This paper highlights just some of these examples, detailing ways in which providers and commissioners have developed innovative solutions and approaches to better cater for and engage with BME communities."

Engaging with BME communities: insights for impact
NHS Confederation
June 2013

Read more here.

Specialist Services: A Guide for Commissioners

"Voice4ChangeEngland with NAVCA (National Association for Voluntary and Community Action) have come together to provide the following information in order to show that specialist provision is an essential means of delivering both more equitable and more efficient public services."

Specialist Services: A Guide for CommissionersVoice4ChangeEngland and NAVCA
August 2012

Read more here.