"Although health service boards are eager to establish quality of care as a governance priority, several obstacles are blocking progress. The result is a gap between the rhetoric of quality governance and the reality of month-to-month activities at the board level."
Governance of quality of care: a qualitative study of health service boards in Victoria, Australia
MM Bismark, DM Studdert
BMJ Quality and Safety, 2014; 23(6): 474-482
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