Validation of the intermountain patient perception of quality survey

"Our objective was to evaluate the construct validity and internal consistency of the Intermountain Patient Perception of Quality (PPQ) survey among patients discharged from the ICU."

Validation of the intermountain patient perception of quality (PPQ) survey among survivors of an intensive care unit admission: a retrospective validation study
SM Brown
BMC Health Services Research 2015, 15:155  doi:10.1186/s12913-015-0828-x

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Community mental health survey 2014

"While there were some positive findings, particularly for questions asking about contact with staff, survey results show that improvements are needed across many other areas asked about in the questionnaire. This includes:

communication and information.
reviewing care.
involvement in decisions.
support and understanding with other areas of life."

Community mental health survey 2014
Care Quality Commission

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Using patients' experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

"This paper explores the relative value of surveys and detailed patient narratives in identifying priorities for improving breast cancer services as part of a quality improvement process."

Using patients' experiences to identify priorities for quality improvement in breast cancer care
V Tsianakas, J Maben, T Wiseman, G Robert, A Richardson, P Madden, M Griffin, E Davies
BMC Health Services Research, 2012, 12:271

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