Fix and forget or fix and report

"We found that generally healthcare providers do not prioritise reporting if a safety problem is fixed. We argue that fixing and forgetting patient safety problems encountered may not serve patient safety as well as fixing and reporting. The latter approach aligns with recent calls for patient safety to be more preventive. We consider implications for practice."

Fix and forget or fix and report: a qualitative study of tensions at the front line of incident reporting
TA Hewitt, S Chreim, A Forster, S Vanderloo, C Backman
BMJ Quality and Safety 2015;24:303-310 doi:10.1136/bmjqs-2014-003279

Read more here.