safety involving a broad approach which:
- incorporates greater involvement of patients and citizens in their own safety and the safer design of services
- measures and monitors the multiple dimensions that make up a safety culture
- develops ‘leading’ (before the event) as well as ‘lagging’ (after the event) performance measures to more
- accurately assess the current experience of people using healthcare services."
Measuring harm: a summary of learning from a Health Foundation roundtable
The Health Foundation
October 2013
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