Associations between Perceived Chronic Care Quality, Perceived Patient Centeredness, and Illness Representations among Persons with Diabetes

"Chronic care quality as defined in the Chronic Care Model and consistency of chronic care with patient expectations (patient centeredness) was associated with illness representations favorable for good self-care management."

Associations between Perceived Chronic Care Quality, Perceived Patient Centeredness, and Illness Representations among Persons with Diabetes
J Thomas, NN Iyer, WB Collins
Journal for Healthcare Quality, 2014, 36: 50–59. doi: 10.1111/jhq.12077

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QualityWatch

"Our programme [QualityWatch] will aim to provide an independent picture of the quality of care and, in so doing, both augment and inform the work of other statutory national bodies and initiatives.

More specifically, we will: 

• provide an authoritative resource on the overall quality of health and social care; 
• monitor and comment on changes over time, independently of government and the statutory bodies; 
• highlight where there are clear and compelling gaps between what is being achieved and what is possible in order to incite action and improvement; 
• and contribute to improving measures of quality."

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Quality measures: bridging the cultural divide

"Reforms to the NHS in England, currently underway, that involve devolution of budgets to local clinical groups, and a stronger role for regulators, cannot succeed in establishing accountability for the assurance of the quality and safety of care, nor the stewardship of very large amounts of tax-payers’ money, without credible data."

Quality measures: bridging the cultural divide
LJ Donaldson, A Darzi
BMJ Quality and Safety, 21:969-972

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How to measure for improving outcomes

The King's Fund has produced two slide sets to help Clinical Commissioning Groups make the best use of measurement to support them to commission for improved outcomes.

How to measure for improving outcomes: a guide for commissioners
The King's Fund
August 2012

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