Service user engagement and health service reconfiguration

"Patients and the public could be engaged through a wide variety of methods. In selecting which methods to employ locally, decision-makers should take into account the nature of the local population and of the proposed service changes. Problems often arose because decision-makers paid insufficient attention to issues considered important by the public."

Service user engagement and health service reconfiguration: a rapid evidence synthesis 
J Dalton, D Chambers, M Harden, A Street, G Parker, A Eastwood
Health Services and Delivery Research 2015;3(17)

Read more here.

Voluntary organisations experiences of local health organisations

"In March 2014 NAVCA published three research briefings exploring local charities and voluntary organisations attitudes and experiences of local health organisations. The three reports explore the extent to which they feel able to influence Joint Strategic Needs Assessments (JSNA) and the nature of their relationship with local clinical commissioning groups (CCGs) and local Healthwatch."

Find out more and access the reports here.

Role of the voluntary sector in providing commissioning support

"There are some areas of commissioning support where the voluntary sector offers particular expertise, including needs-assessments, business intelligence, service re-design, and public and patient engagement."

Role of the voluntary sector in providing commissioning support
H Holders
Nuffield Trust
November 2013

Read more here.

Patient and public engagement - still an aspiration?

"Local health economies have so far not been successful in engaging with patients and the public."

Patient and public engagement - still an aspiration?
Tea Break Debates
Primary Care Commissioning, People Matters Network
July 2013

Read more here.

Patient and public engagement: a practical guide for health and wellbeing boards

"Patient and public engagement (PPE) should take place from the start of the life of health and wellbeing boards and be woven into the DNA of boards throughout their work."

Patient and public engagement: a practical guide for health and wellbeing boards
NHS Confederation
November 2012

Read more here.