Determinants of patient choice of healthcare providers: a scoping review

"Comparative information seems to have a relatively limited influence on the choices made by many patients and patients base their decisions on a variety of provider characteristics instead of solely on outcome characteristics."

Determinants of patient choice of healthcare providers: a scoping review
A Victoor, DMJ Delnoij, RD Friele, JJDJM Rademakers
BMC Health Services Research 2012, 12:272

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Patients' preferences matter

"The silent misdiagnosis is a widespread problem in the NHS. While a preference misdiagnosis may be less obvious than a medical misdiagnosis, the consequences for the patient can be just as severe."

Patients' preferences matter: stop the silent misdiagnosis
A Mulley, C Trimble, G Elwyn
The King's Fund
May 2012

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Measuring patient experience in the primary care sector

The aim of this study was to identify the features of care that mattered most to patients and whether what patients want from their care varies depending on their condition.


Measuring patient experience in the primary care sector: Does a patient's condition influence what matters?
Policy plus evidence, issues and opinions in healthcare
National Nursing Research Unit
King's College London
Issue 32, September 2011

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