A quality improvement project to tackle under-reporting of hazards by doctors by using an anonymous telephone hotline

"The trial of the reporting answerphone demonstrated that if reporting was made easier, quicker and anonymous then reporting rates increased exponentially."

A quality improvement project to tackle under-reporting of hazards by doctors by using an anonymous telephone hotline
S Johnson
BMJ Quality Improvement Reports 2016;5: doi:10.1136/bmjquality.u208718.w3660

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Improving reporting of critical incidents through education and involvement

"This quality improvement project has resulted in increased reporting of critical incidents. This paves the way for future quality improvement projects to be performed targeting areas of concern which will help improve patient safety across various disciplines."

Improving reporting of critical incidents through education and involvement
P Donnelly
BMJ Quality Improvement Reports 2015;4: doi:10.1136/bmjquality.u206996.w3776

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Fix and forget or fix and report

"We found that generally healthcare providers do not prioritise reporting if a safety problem is fixed. We argue that fixing and forgetting patient safety problems encountered may not serve patient safety as well as fixing and reporting. The latter approach aligns with recent calls for patient safety to be more preventive. We consider implications for practice."

Fix and forget or fix and report: a qualitative study of tensions at the front line of incident reporting
TA Hewitt, S Chreim, A Forster, S Vanderloo, C Backman
BMJ Quality and Safety 2015;24:303-310 doi:10.1136/bmjqs-2014-003279

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Developing person-centred analysis of harm in a paediatric hospital

"At Great Ormond Street Hospital, we developed and tested a tool specifically designed for patients and families to report harm, with the aim of raising awareness and opportunities for staff to continually improve and provide safe care."

Developing person-centred analysis of harm in a paediatric hospital: a quality improvement report
P Lachman, L Linkson, T Evans, H Clausen, D Hothi
BMJ Quality and Safety 2015;24:337-344 doi:10.1136/bmjqs-2014-003795

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Is the NHS getting safer?

"This overview considers how the NHS has performed over the current parliament in relation to patient safety. We look at data relating to reported incidents and harm, episodes of care free of certain types of harm, and patient and staff perceptions of safety."

Is the NHS getting safer?
J Illingworth
The Health Foundation
March 2015

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Improving incident reporting among junior doctors

"This project highlights the fact that using a focussed reporting period and/or specific clinical themes as an education tool can benefit a hospital by promoting awareness of incidents and by increasing incident reporting rates. This can only assist in improving hospital systems, and ultimately increase patient safety."

Improving incident reporting among junior doctors
E Hotton, L Jordan, C Peden
BMJ Quality Improvement Reports 2014;3: doi:10.1136/bmjquality.u202381.w2481

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