Improved access to primary care and supply-induced demand

"We examine what supply-induced demand is, distinguishing between demand for services that is stimulated by easier access to new forms of primary care (described as ‘induced demand’) and clinical practice in direct access primary care that stimulates additional use of other services (described as ‘induced utilisation’)."

Meeting need or fuelling demand? improved access to primary care and supply-induced demand 

R Rosen

Nuffield Trust

June 2014

Read more here.

Measuring patient experience

"This evidence scan describes approaches to measuring patient and carer experiences of healthcare."

Measuring patient experience: Evidence Scan 18
The Evidence Centre
The Health Foundation
June 2013

Read more here.