Showing posts with label consumer engagement. Show all posts
Showing posts with label consumer engagement. Show all posts

Monday, 14 April 2014

Positive and Proactive Care: reducing the need for restrictive interventions

"Rigorous governance is needed to ensure that positive and proactive care is the main approach within services to reduce excessive reliance on restrictive interventions and to ensure that if they are used, it is only ever as a last resort, and they are undertaken in a proportionate and least restrictive way."

Positive and proactive care: reducing the need for restrictive interventions
Social Care, Local Government and Care Partnership Directorate
Department of Health
April 2014

Read more here.

Monday, 15 April 2013

Consumer engagement initiatives to improve health and health care


"In this article we identified the need for a framework to classify the wide array of consumer engagement interventions to help “make sense” of them as an important step to advancing knowledge of their value in improving the quality of health care through community-based efforts, or otherwise."

Making sense of “consumer engagement” initiatives to improve health and health care: a conceptual framework to guide policy and practice
JN Mittler, GR Martsolf, SJ Telenko, DP Scanlon
Milbank Quarterly, 2013, 91(1):37-77

Read more here.