Framework for responding to CQC inspections of GP practices

"From October 2014, the CQC will begin to roll out their new inspection regime to inspect and rate every GP practice in England by April 2016. Practices will be inspected across five key questions, considering the extent to which they are safe, effective, responsive, caring and well-led. They will be rated in one of four categories; outstanding; good; requires improvement; or inadequate."

Framework for responding to CQC inspections of GP practices
October 2014
Commissioning Operations, NHS England

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Caring for an ageing population

"We looked beyond our own system to examine how Japan has tried to address the conundrum of providing sufficient and appropriate services for an increasing number of frail older people in an affordable and equitable way."

Caring for an ageing population
N Curry, H Holder, L Patterson
November 2013

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Measuring a caring culture in hospitals

"Characteristics of the instruments included in this review could provide useful input for the design of a reliable and valid instrument for measuring a caring culture in hospitals."

Measuring a caring culture in hospitals: a systematic review of instruments
G Hesselink, E Kuis, M Pijnenburg, H Wollersheim
BMJ Open, 2013, 3:e003416

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Patient neglect in healthcare institutions

"Patients and their family members are more likely to report neglect than healthcare staff, and nurses are more likely to report on the neglectful behaviours of other nurses than on their own behaviour."

Patient neglect in healthcare institutions: a systematic review and conceptual model
TW Reader, A Gillespie
BMC Health Services Research, 2013, 13:156

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