Good practice in ambulance commissioning

"The National Ambulance Commissioners Network (NACN), which is part of NHS Clinical Commissioners, brings together individuals from across the country with an interest in ambulance commissioning to share learning, provoke discussion and work together to find solutions. As part of that we have collected and brought together a number of good practice examples to contribute to the ongoing debate on finding new approaches to the provision of emergency services, and the role that clinical commissioners can play in driving those new approaches forward."

Good practice in ambulance commissioning
The National Ambulance Commissioners Network
NHS Clinical Commissioners
June 2015

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Crisis response falls team: reducing admissions and repeat falls

"This initiative saves money by reducing the proportion of falls related calls that result in hospital admission. From over 1300 referrals accepted by the CRFT in Northamptonshire in 2012, just over 1000 admissions were avoided." 

Crisis response falls team: reducing admissions and repeat falls
East Midlands Ambulance Service NHS Trust
QIPP Case Study
August 2014

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The effect of a national quality improvement collaborative on prehospital care

"This first national prehospital QIC led to significant improvements in ambulance care for AMI and stroke in England. The use of care bundles as measures, clinical engagement, application of quality improvement methods, provider prompts, individualized feedback and opportunities for learning and interaction within and across organizations helped the collaborative to achieve its aims."

The effect of a national quality improvement collaborative on prehospital care for acute myocardial infarction and stroke in England
AN Siriwardena, D Shaw, N Essam, FJ Togher, Z Davy, A Spaight, M Dewey
Implementation Science, 2014, 9:17

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Urgent and emergency services

"Growing demand on A&E departments will make them unsustainable if effective action is not taken quickly to relieve the pressures on them."

Urgent and emergency services
House of Commons Health Committee
July 2013

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Making ambulance handover delays a thing of the past

"In this report, we have looked at ambulance turnaround delays on a national and whole system basis for the first time. "

Zero tolerance: making ambulance handover delays a thing of the past
NHS Confederation, Association of Ambulance Chief Executives
December 2012

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Care Quality Commission market report

"This report presents the results of inspections of more than 14,000 services, between the start of the new regulatory system and 31 March 2012, across all the sectors that CQC currently regulates: healthcare, adult social care and dental care."

Market report
Care Quality Commission
Issue 1
June 2012

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An involving service: ambulance responses in urban and rural areas

"This Briefing aims to help NHS organisations engage with local leaders, communities and other public services about the issues and challenges ambulance services face in rural areas."

An involving service: ambulance responses in urban and rural areas
NHS Confederation
November 2011

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