"This white paper describes the Conversation Ready framework, the changes associated with the framework’s five principles that can be implemented to improve end-of-life care, examples of changes tested by organizations, and suggested measures to guide improvement."
“Conversation Ready”: A Framework for Improving End-of-Life Care (IHI White Paper)
K McCutcheon Adams, A Kabcenell, K Little, L Sokol-Hessner
Institute for Healthcare Improvement
June 2015
Read more here.
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