"Although there is no single definition of high-quality care, the Institute of Medicine describes it as having six key features: it is safe, effective, patient-centered, efficient, timely, and equitable. All these features are important, but there is recent evidence of particularly substantial deficiencies in the first three."
Putting quality on the global health agenda
KW Scott, AK Jha
New England Journal of Medicine, 2014; 371: 3-5
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