"This review focused on health care professionals’ speaking-up behaviour for patient safety and aimed at (1) assessing the effectiveness of speaking up, (2) evaluating the effectiveness of speaking-up training, (3) identifying the factors influencing speaking-up behaviour, and (4) developing a model for speaking-up behaviour."
Speaking up for patient safety by hospital-based health care professionals: a literature review
Ayako Okuyama, Cordula Wagner and Bart Bijnen
BMC Health Services Research, 2014, 14:61
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