"Patient safety can be increased by improving the organization of care. A tool that evaluates the actual organization of care, as perceived by multidisciplinary teams, is the Care Process Self-Evaluation Tool (CPSET)."
The Care Process Self-Evaluation Tool: a valid and reliable instrument for measuring care process organization of health care teams
D Seys, S Deneckere, W Sermeus, E Van Gerven, M Panella, L Bruyneel, T Mutsvari, R Camacho Bejerano, S Kul, K Vanhaecht
BMC Health Services Research
2013, 13:325
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