"From this systematic review of 47 articles, we were able to identify key factors influencing Wait Time Management Systems, especially for implementation."
Toward systematic reviews to understand the determinants of wait time management success to help decision-makers and managers better manage wait times
MP Pomey, PG Forest, C Sanmartin, C DeCoster, N Clavel, E Warren, M Drew, T Noseworthy
Implementation Science, 2013, 8:61
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