Patients first and foremost

"This response to the shocking findings of the Inquiry sets out a  five point plan to revolutionise the care that people receive from our NHS, putting an end to failure and issuing a call for excellence: 
A. Preventing problems 
B. Detecting problems quickly 
C. Taking action promptly 
D. Ensuring robust accountability 
E. Ensuring staff are trained and motivated"

Patients first and foremost: the initial Government response to the report of the Mid Staffordshire NHS Foundation Trust Public Inquiry
Department of Health
March 2013

Read more here.