Showing posts with label waiting management. Show all posts
Showing posts with label waiting management. Show all posts

Wednesday, 13 March 2013

Waiting management at the emergency department


"To manage non-acceptable waiting is a driving force behind much of the staff behavior at an Emergency Department."

Waiting management at the emergency department - a grounded theory study
L Burstrom, B Starrin, ML Engstrom, H Thulesius
BMC Health Services Research, 2013, 13:95

Read more here.