Improving patient outcomes with technology and social media in paediatric diabetes

"The digital initiatives at Southport and Ormskirk Hospital NHS Trust provide strong evidence that the effective use of information technology and social media can significantly improve patient outcomes."

Improving patient outcomes with technology and social media in paediatric diabetes
S May Ng
BMJ Quality Improvement Reports 2015;4: doi:10.1136/bmjquality.u209396.w3846

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Tweets about hospital quality: a mixed methods study

"Only a small proportion of tweets directed at hospitals discuss quality of care and there was no clear relationship between Twitter sentiment and other measures of quality, potentially limiting Twitter as a medium for quality monitoring. However, tweets did contain information useful to target quality improvement activity"

Tweets about hospital quality: a mixed methods study
F Greaves, AA Laverty, D Ramirez Cano, K Moilanen, S Pulman, A Darzi1, C Millett
BMJ Quality and Safety 2014;23:838-846

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Effective networks for improvement

"This report will help those who want to use networks as a mechanism for change, and guide improvement leaders to ensure their networks are designed and run in line with what works best."

Effective networks for improvement: Developing and managing effective networks to support quality improvement in healthcare
The Health Foundation
March 2014

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Social media and public policy

"This report considers whether social media data can improve the quality and timeliness of the evidence base that informs public policy."

Social media and public policy: What is the evidence?
J Leavey
Alliance for Useful Evidence
September 2013

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E-mental health: what's all the fuss about?

"E-mental health is the use of information and communication technologies (ICT) to support and improve mental health, including the use of online resources, social media and smartphone applications."

E-mental health: what's all the fuss about?
Mental Health Network NHS Confederation
January 2013

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Current use, future trends and opportunities in public sector social media

"This Report is designed to help those public sector organisations in preparing for their social media journey, to act as an introductory guide to the leading tools in the marketplace, and importantly to provide some insight from those existing social media practitioners that have been addressing the challenge in recent years."

Current use, future trends and opportunities in public sector social media
Cogitamus
NHS Confederation
August 2012

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Alive and clicking: information that benefits all

"This paper looks at the costs and benefits of informing and communicating with patients through web and social media platforms versus the costs of not doing so effectively."

Alive and clicking: information that benefits all
NHS Confederation
May 2012

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