"Patient experience is a key quality outcome for modern health services, but most existing survey methods are long and setting-specific. We identified the need for a short generic questionnaire for tracking patient experience."
 
A short generic patient experience questionnaire: howRwe development and validation
T Benson, H Potts
BMC Health Services Research 2014, 14:499

Read more here.

Variations in outcome and costs among NHS providers for common surgical procedures

"We identify variation in patient-reported outcomes (PROs) across hospitals, assess the relationship between the cost and outcomes among NHS hospitals for these procedures, and determine the extent to which variations in outcomes and costs are due to differences in hospital performance."

Variations in outcome and costs among NHS providers for common surgical procedures: econometric analyses of routinely collected data
A Street, N Gutacker, C Bojke, N Devlin, S Daidone
National Institute of Health Research
Health Services and Delivery Research, 2014, 2(1)

Read more here.

Effectiveness of booklet based vestibular rehabilitation for chronic dizziness in primary care

"Booklet based vestibular rehabilitation for chronic dizziness is a simple and cost effective means of improving patient reported outcomes in primary care."

Clinical and cost effectiveness of booklet based vestibular rehabilitation for chronic dizziness in primary care: single blind, parallel group, pragmatic, randomised controlled trial
L Yardley, F Barker, I Muller, D Turner, S Kirby, M Mullee, A Morris, P Little
British Medical Journal, 2012, 344:e2237

Read more here.