How does lean work in emergency care?

"Improvements in waiting and lead times (19-24%) were achieved and sustained in the two years following lean-inspired changes to employee roles, staffing and scheduling, communication and coordination, expertise, workspace layout, and problem solving."

How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children's Hospital, Stockholm, Sweden
P Mazzocato, RJ Holden, M Brommels, H Aronsson, U Backman, M Elg, J Thor
BMC Health Services Research, 2012, 12:28

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Finding a balance between "value added" and feeling valued

"The ability to reach an identified target and deliver on objectives relies on the successful engagement and empowerment of front-line staff, clients and families."

Finding a balance between "value added" and feeling valued: revising models of care. The human factor or implementing a quality improvement initiative using Lean methodology within the healthcare sector
R Deans, S Wade
Healthcare Quarterly, 2011, 14(3):58-61

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Six Sigma increases hand hygiene compliance

"For those readers tasked with increasing hand hygiene compliance this article will provide the knowledge and insight needed to overcome multifaceted barriers to noncompliance."

A lean six sigma team increases hand hygiene compliance and reduces hospital-acquired MRSA infections by 51%
C Carboneau, E Benge, MT Jaco, M Robinson
Journal for Healthcare Quality, 2010 32(4):61-70
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