Comparing the implementation of team approaches for improving diabetes care in community health centers

"Patient panel management and community-based care management may be viable strategies for community health centers to improve the quality of diabetes care for vulnerable patient populations. The objective of our study was to clarify implementation processes and experiences of integrating office-based medical assistant (MA) panel management and community health worker (CHW) community-based management into routine care for diabetic patients."

Comparing the implementation of team approaches for improving diabetes care in community health centers

PJ Van der Wees, MW Friedberg, EA Guzman, JZ Ayanian, HP Rodriguez

BMC Health Services Research 2014, 14:608  doi:10.1186/s12913-014-0608-z

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Team-training in healthcare

"Our synthesis suggests that there is moderate to high-quality evidence that team-training can positively impact healthcare team processes and, in turn, clinical processes and patient outcomes. These effects have been demonstrated across a variety of acute care areas."

Team-training in healthcare: a narrative synthesis of the literature
SJ Weaver, SM Dy, MA Rosen
BMJ Quality and Safety, 2014; 23: 359-372

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The Care Process Self-Evaluation Tool

"Patient safety can be increased by improving the organization of care. A tool that evaluates the actual organization of care, as perceived by multidisciplinary teams, is the Care Process Self-Evaluation Tool (CPSET)."

The Care Process Self-Evaluation Tool: a valid and reliable instrument for measuring care process organization of health care teams
D Seys, S Deneckere, W Sermeus, E Van Gerven, M Panella, L Bruyneel, T Mutsvari, R Camacho Bejerano, S Kul, K Vanhaecht
BMC Health Services Research
2013, 13:325

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