NHS 111 Commissioning Standards

"This document sets out the Commissioning Standards for the NHS 111 service in England which has been jointly developed between CCGs and NHS England." 

NHS 111 Commissioning Standards
NHS England
June 2014

Read more here.

NHS 111: quality and safety report

"This report was commissioned to provide assurance on the quality (safety, effectiveness, equity and patient experience) of NHS 111 services to support effective decision-making."

NHS 111: quality and safety report
M Durkin
NHS England
July 2014

Read more here.