Indicators of quality of care in general practices in England

"In the summer of 2015 the Health Foundation was asked by the Secretary of State for Health to review indicators of the quality of care provided by general practices in England. We looked at how indicators could be developed to generate meaningful information that supports improvements to care and helps the public choose which practice might best meet their needs."

Indicators of quality of care in general practices in England: An independent review for the Secretary of State for Health
J Dixon, E Spencelayh, A Howells, A Mandel, F Gille
The Health Foundation
October 2015

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Investigating the impact of out-of-hours GP services on A&E attendance rates

"The satisfaction with overall GP services is significantly associated with the level of attendance at A&E both overall and during out-of-hours only. A 1% increase in ‘patients satisfied with their GP practice’s opening hours’ is associated with a 1% reduction in A&E attendance."

Investigating the impact of out-of-hours GP services on A&E attendance rates: multilevel regression analysis
National Audit Office
September 2015

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Improving GP services: commissioners and patient choice

"This report presents the findings of our review of how GP services are working for patients, with a specific focus on the role of choice and competition...Here, we focus on the role of patient choice in driving improvements in the quality of GP services"

Improving GP services: commissioners and patient choice
Monitor
June 2015

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Is general practice in crisis?

"This briefing provides an evidence-based overview of the current state of general practice in England, and offers some potential solutions. It examines demand for GP services, the GP workforce, funding, and standards of access and quality of care. It then presents four ideas to help solve the problems facing general practice – and the wider NHS."

Is general practice in crisis?
M Dayan, S Arora, R Rosen, N Curry
Nuffield Trust
November 2014

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Health leaders' survey 2

"Ahead of the 2015 election, we will be regularly surveying a panel of 100 health and social care leaders for their views on a range of issues, including the state of the NHS and social care system and what they believe should be the priority areas for reform during the next Parliament."

Health leaders' survey two: the state of general practice
Nuffield Trust

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Improving GP services in England

"This paper examines whether or not patients’ perceptions about the non-clinical aspects of the quality of care delivered by their GP practices are consistent with practice performance on measures of clinical quality."

Improving GP services in England: exploring the association between quality of care and the experience of patients
VS Raleigh, F Frosini
The King's Fund
November 2012

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