"The Lean 3P method provided a structured approach for corporate and clinical staff to work together with patient representatives as cross-functional teams. This participative approach facilitated communication and learning between stakeholders about care processes and personal preferences. Lean 3P therefore appears to be a promising approach to improving the healthcare facilities design process to meet user requirements."
The Participative Design of an Endoscopy Facility using Lean 3P
I Smith
BMJ Quality Improvement Reports 2016;5: doi:10.1136/bmjquality.u208920.w3611
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